Help Desk and Ticketing
Help Desk & Ticketing
Innovationers can revolutionise your customer care, with smart ways to keep your customers happier.
Helpdesk and ticketing systems
- Log calls, emails or online notifications and raise helpdesk tickets
- Can integrate call forwarding, voice messages, missed call notifications, Instant Voice Recognition (IVR), instant messaging and more
- Have a whole call centre’s worth of functionality at your fingertips within your browser tab
- Multi-channel customer service tracking serviceable with multiple emails accounts
- Create reminders, timescales
- Create or help to service customer service contracts / charters and service level agreements by managing customers complaints or issues in an efficient, highly professional and timely manner
- Customer service on steroids!
- Helpdesk support and solution dashboards
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